Privacy Policy
At Sarah Johnson Facialist, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you purchase and participate in our online courses hosted on Thinkific.
1. Who We Are
Sarah Johnson Facialist is a professional skincare and education provider based in the UK, offering expert-led facial treatments and mentoring services. Our online courses are designed to support aspiring and established facial therapists in enhancing their skills and growing their businesses.
2. Information We Collect
When you enrol in a course, we may collect the following personal information:
- Name
- Email address
- Billing address
- Payment details (handled securely via Thinkific's payment processor)
- Course activity, progress, and completion
- Any information you voluntarily share in discussions, surveys, or community areas
3. How We Use Your Information
We use your information to:
- Deliver course content and updates
- Communicate with you regarding your enrolment, progress, or customer support queries
- Send occasional educational emails related to your course
- Provide certificates or proof of completion where applicable
- Improve the course content and learning experience
We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Payment Security
All payments are securely processed through Thinkific’s trusted third-party providers. We do not store or have access to your full payment details.
5. Data Storage and Protection
Your information is stored securely within Thinkific's platform and associated tools. We implement reasonable safeguards to protect your personal data from unauthorised access, disclosure, or misuse.
6. Access and Control of Your Data
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent or unsubscribe from communications at any time
To make a request, please email info@sarahjohnsonfacialist.com
7. Email Communication
You may receive course-related emails and occasional updates from Sarah Johnson Facialist. You can opt out at any time by clicking the unsubscribe link at the bottom of our emails.
8. Cookies and Analytics
Thinkific may use cookies and analytics to improve user experience and track course engagement. These are standard technologies used across many online learning platforms.
9. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. You’ll be notified of significant updates via email or a notice within the course platform.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact us:
Sarah Johnson Facialist